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Brother HL-5440D, HL-5450DN, HL-5470DW and HL-6180DW (TN3310 TN3340) Toner Counter Reset

Written by Technical Support Team on June 8th, 2015.      17 comments

Toner counter reset for compatible or genuine Brother TN3310 or the high yield TN3340 toner cartridges. 

Use the following instructions to reset the toner counter:
  •  Open the front cover and leave open while  completing the following steps.
  • Turn the printer off.
  • Hold the ‘go’  button (start button) while turning the printer on. All panel lights light up.
  • Release the ‘go’ button (start button).
  • Press the ‘go’  button (start button) 2 times.
  • Pause. All panel lights light up.
  • Press the ‘go’ button (start button) 5 times for the TN3310.
  • Press the ‘go’ button (start button) 6 times for the high yield TN3340.
  • The toner light  should be off (the error light may be flashing). The paper light should be on or flashing.
  • Close the cover. The ready light should be the only light on.
These procedures with work on the following printers HL-5440D, HL-5450DN, HL-5470DW and HL-6180DW series mono printers.

It is recommended that you reboot the printer after resetting the counter.
Topics: Technical


John says ...
The Brother HL-5470DW a small LCD screen, two led lights (Data and Error). It has no "paper light".

I've tried your reset 5 times. It does not work.

Hello there John - it's John here. It may be that the sensor is causing the issue or potentially a faulty cartridge. If you replace the cartridge and it fixes the problem it is likely the toner was faulty. Likewise if you replace the toner and you still have the same issue it could be the sensor.
gezahegn says ...
i tried to reset toner counter for hl5450dn so many times but it can not solve the problem please what can i do
GLENDA says ...
I don't wait for the llights; or any of the prompts. Important thing is that WHEN you turn the printer ON, you HAVE TO BE HOLDING THE GO BUTTON AT THE SAME TIME. If you don't do that, none of this works. After that you release the GO button, then hit it twice, slight pause, then FIVE times.

Shut the door, it should work.
DA says ...
Works great! Thanks!!!
Ed says ...
Does not work on a 5470dw
adpetruzela says ...
Funciona perfecto, muchas gracias!!
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It has posted many values to reset toner counter supply details. The online paper writing full details and essay book values. So, we can receive their news reviews and essay stories.
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